Just realized I have an all-hands conflict. I have made progress on the L&T work—I finished the RNG work and am about ½ way through the DTD work. I reviewed the mail about glossary stuff and do not have any useful insight to add. Cheers, E. _____________________________________________ Eliot Kimber Sr Staff Content Engineer O: 512 554 9368 M: 512 554 9368 servicenow.com LinkedIn Twitter YouTube Facebook