For our discussion later this morning: Long-range, big-picture planning - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Audience analysis (tbd) - Business Process Model Notation (BPMN) diagram (tbd) - Diagram - theory of operation (tbd) - Feedback analytics (tbd) - Focus group report / feedback (tbd) - Long-range product plan (tbd) Multi-sprint deliverable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Beginners Guide (tbd) - Meeting Minutes - Release Planning Meeting (tbd) - Pre-Agile Doc Plan (task analysis, topics by type and effort) - Product architecture diagrams (tbd) - Product interaction requirements documentation (tbd) - Product requirement documentation (Multi-sprint plan) - Support tickets backlog (tbd) - Users Guide (tbd) In-sprint Deliverable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Component interaction diagram (tbd) - Data flow diagrams (tbd) - Diagram - data workflow (tbd) - Diagram - signal workflow (tbd) - Diagram - task workflow (tbd) - Doc impact checklist (tbd) - Doc impact questionnaire (tbd) - Entity-Relationship Diagrams (ERD) (tbd) - Error messages (tbd) - Git/SVN SW change alerts (JIRAs) (Checkin alerts) - Glossary / terminology (tbd) - JIRA subtask (tbd) - JIRA task (tbd) - Meeting Minutes - Retrospective Meeting (tbd) - Meeting Minutes - Scrum of Scrum Meeting (tbd) - Meeting Minutes - Sprint Planning Meeting (tbd) - Meeting Minutes - Sprint Review Meeting (tbd) - QA plan (tbd) - QA tasks (tbd) - Quick Reference Guide (tbd) - Scenario analysis (tbd) - Screen tip text (tbd) - SME-authored release notes (tbd) - SME-authored topic drafts (tbd) - Sprint plan (tbd) - Task analysis (tbd) - Task completion metrics (tbd) - UML behavior diagrams (Internal only??) - UML interaction diagrams (Internal only??) - UML structure diagrams (Internal only??) - Use case analysis (tbd) - User comments (tbd) - User stories (tbd) DITA customizations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Controlled values - concrete versus abstract (tbd) - Controlled values - feature- vesus user-task-driven (tbd) - Controlled values - proactive versus reactive (tbd) - Controlled values- parts versus whole (tbd) - Sprint-specific in-topic metadata (tbd) Tool - Analytics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Google Analytics (tbd) Tool - Content Development - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Help Scout (tbd) - HelpIQ (tbd) - Inline Manual (Layer step info on top of product GUI) - Permalinks (WordPress plug-in for CSH) - SalesForce Knowledge (Support and CSH content) - ScreenSteps (tbd) Tool - Diagramming/Visualization - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Blender (3D modeling, animation, and diagrams) - Gliffy (Graphics (in WordPress) for workflow diagrams) - Graphviz (tbd) - LucidChart (tbd) - Omnigraffle (tbd) Tool - Localization - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - LingoTek (L10N) Tool - Modeling - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ARIS Business Architect (Business modeling software for BPMN diagrams) - ARIS Express (Business modeling software) - FreeMind (tbd) - MindMapper (tbd) - MindTouch (real-time, cloud-based content, updates - embedded portal help) Tool - Team Collaboration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15five (Distance collaboration tool) - Atlassian Confluence (Model documentation????) - Desk.com (tbd) - Dokuwiki support sites (tbd) - iDoneThis (Distance collaboration tool) - Rally (Agile process management SW) - ScreenHero (Distance collaboration tool) - Slack/Hipchat (Distance collaboration tool) - Sqwiggle (Distance collaboration tool) - Web Kanban board (ToDo, InProgress, Done) - WeekDone (Distance collaboration tool) - WordPress (tbd) - ZenDesk (tbd)