Attached are the papers for our meeting on Wednesday 1st August at 20.00 CET / 14.00 EDT. If anybody wants anything else added to the agenda please let me know. Prior notice of absences would be appreciated please. Nig – can we use you conference number please? Regards John Borras Chair OASIS TGF Technical Committee m. +(0)44 7976 157745 Skype: gov3john
www.oasis-open.org/committees/tc_home.php?wg_abbrev=tgf Attachment: TC Meeting Papers.zip Description: Zip compressed data --- Begin Message --- From : "John Borras" <
johnaborras@yahoo.co.uk> To : <
tgf@lists.oasis-open.org> Date : Fri, 27 Jul 2012 08:37:55 +0100 Thanks Chris. I’ll add it to the agenda for next week’s TC meeting just to get the views of others before proceeding. John From: Chris Parker [mailto:
chris.parker@cstransform.com] Sent: 27 July 2012 08:34 To: John Borras; 'Colin Wallis' Cc:
tgf@lists.oasis-open.org Subject: RE: [tgf] UK GOV TRANSACTIONAL SERVICES John Next time we refresh the Prime and Patterns, we could certainly add a reference to the value of publishing performance against KPIs rather than keeping them as solely internal. I’d recommend against making it mandatory though, because in some countries the idea of public performance management is very counter-cultural. And we could add it in as an example policy product in whichever cell of the matrix we have the benefit management framework. Chris Parker Managing Partner, CS Transform +44 7951 754060 From: John Borras [ mailto:
johnaborras@yahoo.co.uk ] Sent: 27 July 2012 08:28 To: Chris Parker; 'Colin Wallis' Cc:
tgf@lists.oasis-open.org Subject: RE: [tgf] UK GOV TRANSACTIONAL SERVICES So is this something we should reference in the BR Pattern or Policy Product, or do we need to start another strand on implementation advice? John From: Chris Parker [mailto:
chris.parker@cstransform.com] Sent: 27 July 2012 08:24 To: Colin Wallis; 'John Borras';
tgf@lists.oasis-open.org Subject: RE: [tgf] UK GOV TRANSACTIONAL SERVICES John In TGF terms, I see this as part of the Benefit Realisation Framework. That requires programs to set targets and track progress against them: and progress towards take-up of online services is clearly an important part of that. There’s nothing in the TGF which requires that this performance tracking should be made public in the way the UK has started doing, but I would see it as a good practice. Incidentally, back in the day when I was in the Cabinet Office, we started an earlier version of this, publishing both take-up targets and progress towards them for not all but a selection of the most important online services. That was in 2003 or 2004 I think. Departments were not comfortable with it, but we thought it was important to help drive improvement. Sometime after I left, the new management team decided to stop doing this. So it’s good to see it back on the agenda again! Chris Parker Managing Partner, CS Transform +44 7951 754060 From:
tgf@lists.oasis-open.org [ mailto:
tgf@lists.oasis-open.org ] On Behalf Of Colin Wallis Sent: 26 July 2012 22:22 To: 'John Borras';
tgf@lists.oasis-open.org Subject: RE: [tgf] UK GOV TRANSACTIONAL SERVICES Well I think it’s more than just curiosity value. I think one would use this information as part of customer research, which would then drive the choice of how you group together services for a particular market segment and what priority you might give them in the transformation process. Cheers Colin From:
tgf@lists.oasis-open.org [mailto:
tgf@lists.oasis-open.org] On Behalf Of John Borras Sent: Friday, 27 July 2012 1:31 a.m. To:
tgf@lists.oasis-open.org Subject: [tgf] UK GOV TRANSACTIONAL SERVICES Can anyone see a join that we should make between this set of data and the TGF?
http://www.guardian.co.uk/government-computing-network/2012/jul/25/cabinet-office-transactional-services-data-gds Maybe it’s just curiosity value? John ==== CAUTION: This email message and any attachments contain information that may be confidential and may be LEGALLY PRIVILEGED. If you are not the intended recipient, any use, disclosure or copying of this message or attachments is strictly prohibited. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments. Thank you. ==== --- End Message ---